Alert Cellular realized early on that in order to distinguish itself from the other small resellers it would have to make significant investments in its people, processes and infrastructure. Over the years the company has developed training standards, customized software and extensive processes and procedures that became the foundation necessary to support growth.

The company has developed such processes as:

• Store, regional and carrier based financial reporting capabilities.
• Highly flexible commission reporting capabilities
• Integrated carrier reconciliations
• Integrated POS activations
• Integrated SIM card renewals
• Automated banking and deposit verification procedures
• Time Management and employee tracking
• Inventory Management, reporting and accountability
• Bundled pricing

In addition to the physical processes, software and desirable locations, Alert has a culture which stresses personal accountability and responsibility.

The company’s Mission Statement says it all ” We can always do better for our customers and employees through training and accountability.”